Salesforce Administrator

Sales · Grand Rapids, Michigan
Department Sales
Employment Type Full-Time
Minimum Experience Mid-level

Sales Operations Analyst

SalesPad is looking for a Sales Operations Analyst who will
support and shape the company’s rapidly growing sales team
through process innovation and operational execution. Partnering with the Director of
Technical Sales, the Sales Operations Analyst will support revenue team efforts through
process automation and improvements, reporting and analytics, and by driving the development
and ongoing administration of the sales team tech stack. This role requires a candidate who is
highly organized and analytical, with the ability to synthesize data and make sound business
recommendations to the team.
Duties Include:
 Drive and improve sales process efficiency by identifying gaps, and evaluating/
implementing new ideas, tools or processes;
 Owning the end-to-end process of tracking and analyzing the sales funnel from lead to
customer and delivering regular insights to the business;
 Oversee the complete revenue organization’s tech stack (SFDC, Google Suite,
InsideView, Conga, Pardot) to ensure maximum efficiencies between applications;
 Manage and oversee the revenue operations tech budget as well as lead cost reduction
initiatives to drive down tech spend over time;
 Play a leading role in the administration, customization and development of our SFDC
 Ensure data integrity with the appropriate level of automation, data validation and user
 Work with Sales Enablement to seamlessly provide support and training to the Sales
 Work with Finance, HR, Dev-Ops and other functions to leverage Salesforce, our single
'source of truth' for operational efficiencies and intelligence;
 Develop compelling reports and KPIs at the direction of sales leadership.

This is the job for you if:
 3-5 years of relevant experience in Sales Operations in similar environments,
 You possess extensive knowledge of SaaS business models and B2B channel structures;
 You pay strong attention to detail, have a can-do attitude, and the ability to meet tight
 You have strong communication skills and are comfortable presenting to senior
 You have proven experience with the systems/tools utilized for sales operations
processes such as Salesforce, Excel, etc;
 You have the ability to work independently and as part of a team in a fast paced, rapidly
changing environment in order to create and develop actionable recommendations;
 You earned a Bachelor’s degree in business, economics, or other quantitative discipline;
 You are self-motivated, hard-working and strive to be the best version of yourself daily;
 You are a super-user (Salesforce Certified Administrator) and have
familiarity with its app ecosystem;

 You have knowledge of six sigma process improvement methodologies, or a desire to
learn six sigma process improvement methodologies;
 You are looking to join a team of people who are eager to learn, share knowledge and are
united in reaching SalesPad’s mission;
 You personify SalesPad’s Core Values (
Why should you apply?
 Become a member of a #PeopleFirst organization that believes in instilling excellence in
the people who make up our team;
 Work with collaborative colleagues who seek out and value each other’s input and
 Strong leadership who believe in creating enormous and measurable value for our
 Six Sigma Training and Certification Opportunities

Key Benefits:
 Competitive Salary Package
 Medical, Dental, Vision, Life and STD Insurance
 4% 401(k) Employer Match
 Generous PTO and Work/Life Synergy
 Learning and Career Development Opportunities

About SalesPad
With more than 100 employees, SalesPad is one of West Michigan’s largest, fastest-growing
software companies. We’re seeking the self-motivated, the hard-working, the problem-solvers,
and the dedicated to join our team of experts. We're focused on helping businesses grow,
expand, or reshape how they do things by approaching each and every problem with energy,
creativity, and confidence. Ingenuity, adaptation, and evolution are at the core for us at
Our Grand Rapids-based headquarters is focused on helping change the way organizations do
business through our software products, customizations, expertise, and support. Our enterprise
software solutions work with leading business applications, Intuit QuickBooks, Intacct and
Microsoft Dynamics GP, and integrate with a wide range of apps and platforms. SalesPad has
been in the business of helping manufacturing and distribution companies increase productivity
and efficiency since 2003. We got our start when a small business owner tasked a software
developer with transforming a pile of clipboards and legal pads into a streamlined, efficient
inventory management system. We have been sharing ideas and innovating ever since.
At SalesPad, we're always looking for talented individuals to join our team of professionals. We
believe our success is built on the abilities of our employees, and we strive to create a

challenging and rewarding environment where all individuals are respected and encouraged to
grow. Reach out to us today!

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  • Location
    Grand Rapids, Michigan
  • Department
  • Employment Type
  • Minimum Experience